Add a personal touch to your mobile marketing campaign by utilizing interactive voice response technology that allows a computer to detect voice and touch tones through a normal phone call. You can pre-record or create dynamically generated audio (i.e. text-to-speech) to engage callers and further direct them how to proceed. IVR systems are excellent in managing high call volumes while both reducing costs and enhancing the customer experience. They can also be used to extend business hours of operation. IVR has the ability to identify callers, which enables your company to tailor services according to customer profile. Due to the high penetration of mobile phones, providing consumers access to voice services makes IVR platforms for television shows and sporting events using applications such as call-in or SMS voting, polling and trivia the ideal solution to handle enormous call and text spikes while simultaneously compiling responder data.

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